When to Call a Towing Company

Mark
3 min readMay 9, 2024

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A car breakdown can leave you feeling stranded and frustrated. One of our recent customers experienced this firsthand when their van’s transmission blew in New York City (Read Customer’s Review Here). Thankfully, a prompt and persistent tow truck driver was able to get the vehicle onto the trailer, ensuring its safe delivery to Rochester. This story underscores a crucial point: knowing when to call a car towing company is essential.

Key Highlights

  • Car breakdowns can happen anytime, anywhere (e.g., blown transmission in New York City). Call a tow truck for major mechanical failures, accidents, or situations where your car is unsafe to drive.
  • Even minor inconveniences like flat tires or lockouts can be resolved quickly and safely with a tow truck driver’s assistance.
  • When in doubt, call a tow truck! A professional can assess the situation and recommend the best course of action to get you back on the road.
When to Call a Towing Company?
Picture Credit to AutoStar Transport Express

When Calling a Tow Truck is the Smart Choice

While minor mishaps might be fixable on the side of the road, others require professional assistance to avoid further damage or danger. Here are some situations where calling a tow truck is the smartest move:

  • Major Mechanical Failure: A blown transmission, like the one in our customer’s case, is a clear sign your car needs a mechanic’s attention. Attempting to drive with a significant mechanical issue can cause more damage and put you at risk.
  • Breakdowns: This can range from a minor issue like a dead battery or flat tire to a major mechanical problem. If your car won’t start or isn’t safe to drive, play it safe and call a tow truck.
  • Accidents: Even a minor fender bender can leave your car undriveable. In any accident situation, call the police first, and then a tow truck to safely remove your vehicle from the scene.
  • Off-Roading Mishaps: Even the most experienced off-roaders can get stuck. If you’re unable to free your vehicle yourself, call a tow truck with experience in off-road recovery.
  • Flat Tires: Don’t have a spare tire, jack, or the knowledge to change a tire safely? A tow truck driver can quickly and safely replace your flat tire.
  • Vehicle Lockouts: Accidentally locked your keys in the car? Many towing companies offer lockout services to get you back in your vehicle without causing damage.

Remember: Even if you’re unsure if you need a tow, it’s always better to be safe than sorry. A tow truck driver can assess the situation and recommend the best course of action.

AutoStar Transport Express: Your Partner on the Road

While we specialize in safe and reliable car transport across the nation, we understand the importance of roadside assistance. If you ever find yourself in need of a tow truck, remember the valuable service they provide.

Extra Tips for a Smooth Ride

  • Be Prepared: Keep your car’s owner’s manual handy. It often contains instructions for basic troubleshooting and roadside assistance phone numbers.
  • Plan Ahead: Consider roadside assistance memberships. These can provide towing services and other benefits in case of a breakdown.
  • Program Your Phone: Save important phone numbers into your phone. This includes roadside assistance, a trusted mechanic, and a towing company (like AutoStar Transport Express!).

By being prepared and knowing when to call for help, you can ensure a smoother and safer journey, even when the unexpected arises.

Conclusion

In conclusion, car trouble can strike at any moment, and knowing when to call a tow truck can make a big difference. AutoStar Transport Express is here to help, not just with cross-country car hauling, but also by reminding you of the importance of roadside assistance. By following the tips above, like keeping your owner’s manual handy and programming important phone numbers into your phone, you can be prepared for anything the road throws your way. Remember, when in doubt, call a tow truck! A professional can assess the situation and get you back on the road quickly and safely. So, hit the road with confidence, knowing AutoStar Transport Express is here for you, mile after mile.

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Mark

I maintain all lines of communication between the Transport Coordinators at www.autostartransport.com